Personalised letters will be created on site and delivered to your customers to achieve a more personal relationship between you and your clients which cannot be achieved via traditional methods.
This process requires minimal preparation, includes on site training as standard and responses are recorded and converted into appointments by our team.
With this we achieve greater results and higher customer satisfaction.
We can guarantee over 80% conversion into fixed appointments from finance leads. We will also provide on site training to assist the sales team to improve their ability with Key-to-Key opportunities going forward.
The majority of dealerships profitability comes from aftersales. We focus on existing and lapsed customers that are either overdue a service & mot. We train staff and lead by example and provide a clear strategy to maintain customer relationships and win back customers. We guarantee to increase gross profit.
We call your customer using an impartial and unbiased professional approach to identify why they have not purchased from you. We found out the reasons, and feedback this to you, to help improve customer satisfaction and appoint customer if they are still in the market.
Many businesses often find themselves with a poorly maintained and inaccurate database. Whether human error at input stage, or just lack of data supplied by the customer or salesperson entry. We can provide training to improve the efficiency of your database and help with the success of your business. To improve sales performance.
Our extensive range of automotive training courses for Sales & Aftersales & Commercial teams. Telephone communications skills- Close the sale- Increase profit. Physiology of selling. Tailored made courses for each Manufacturer or Dealer.
We have extensive banking & automotive experience to fully understand our special industry. We are able to offer coaching and financial guidance to assist with your business. Management & staff coaching to improve and maxmise relationships, also business partners. Turnaround and acquisitions opportunities.
Here in the UK & Europe our company runs extremely successful sales events with many dealer groups including car, commercial and motorcycle manufacturers.
We offer a proven ways of increasing showroom footfall, gaining extra sales, retaining high profit and increasing customer satisfaction. Our complete programme is personal, professional and carried out on site to ensure the best results.